Customer Support Channels
A 1–hour Response Guarantee
We provide a 1–hour answer warranty with all of our Linux shared packages packages, which means each individual support question you send will be reacted to within an hour max. Our support staff members are educated to quickly correct any situation and to supply you with relevant guidance on any problem that you possibly have.
A Top–quality Support Service
You are able to write to us 24x7x365 with any issue you possibly have in connection with Affordable Business Web Hosting - Giga Hosting’s services. We’ve employees present at all times to give you help anytime needed. You’re able to use the ticketing system or drop an email at any time, or you can pick up the phone or make use of the online chat through business hours.
An Intuitive Help Section
We have built–in a huge knowledge base into the Control Panel so you might get convenient step by step information any time. Each area of the Control Panel features its own contextual support area presenting a list of how–to posts. We have also made video tutorials to offer you with a much better visual representation of how to perform any presented task.