Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center section incorporated into Affordable Business Web Hosting - Giga Hosting’s Control Panel offers a selection of help articles and commonly asked questions. Aimed at solving any common problem that you could chance upon, they are compiled by our support team of practiced technicians.

  • Top quality support service

  • Tutorial Video Clips

  • We have prepared a collection of step–by–step video tutorials that detailedly show how you can handle a common issue connected with your Linux shared packages account. You can find the training videos in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 tech support service and come with a one–hour support ticket response guarantee. Our expert support engineers will be at your disposal 24/7/365 and will sort out any issue that you may possibly face within less than 1 hour after the technical support ticket submission. In the majority of cases, a reply will be provided to you within twenty minutes.