Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Warranty

  • Each ticket that you post to the tech assistance Dept will be answered within approximately 60 minutes. The common problems are going to be responded to as quickly as possible. Nonetheless, if the assistance inquiry you have sent needs assistance from a certified technician, we are going to address the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Qualified Client Help Service

  • Our technical support crew is going to be online for you 24/7 to to reply to all service request tickets that you send to us. We offer client assistance for the software that are pre–configured on your web server. These include our custom made Control Panel, the preferred Operating System as well as the server admin panel (in accordance with the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • Each part of the Control Panel that is available 100% free with your VPS includes a built–in articles base. You’ll see a selection of thorough how to content articles and a range of step–by–step video training materials that present all the important website maintenance duties. You can easy–access them by hitting the Help or Video buttons in the top right corner of each Control Panel section.